Terms of Service - Seine Studios LTD

Effective Date: 14th April 2026
Welcome to Seine Studios LTD (“we”, “us”, or “our”). By accessing or using our websites, online store, or booking services, including but not limited to www.seinestudios.co.uk and services facilitated via Shopify or Mindbody (collectively, the “Services”), you (“you” or “User”) agree to be bound by these Terms of Service (“Terms”).

If you do not agree to these Terms, you must not use our Services.
1. Overview
Seine Studios LTD operates the Services to provide customers with a curated wellness and shopping experience, including Pilates classes, memberships, passes, and retail products.
Certain Services are powered by third-party platforms, including Shopify (for e-commerce) and Mindbody (for bookings).
By using our Services, you agree to these Terms, our Privacy Policy, and our Cookie Policy.

2. Eligibility
• You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services.
• If you allow minors to use the Services, you confirm you have parental or guardian consent and accept responsibility for their use.

3. Account Registration
• Certain Services require account creation.
• You must provide accurate and complete information.
• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activity under your account.
• Accounts may not be transferred, sold, or assigned.

4. Products and Services
• Product images and descriptions are for illustrative purposes and may vary.
• We reserve the right to modify or discontinue products or classes at any time.
• All Services are subject to availability.
• We may refuse or cancel orders that appear fraudulent or violate these Terms.

5. Orders and Bookings
• Orders and bookings constitute an offer and are only accepted once confirmed by us.
• Payment is required at the time of purchase.
• Changes or cancellations are subject to our Refund & Cancellation Policy.
• Products are for personal use only unless otherwise agreed.

6. Pricing and Payment
• Prices and promotions may change at any time.
• Prices exclude taxes, shipping, and duties unless stated otherwise.
• You must provide accurate payment details and update them if needed.

7. Shipping and Delivery
• Delivery times are estimates only.
• We are not responsible for delays outside our control.
• Risk transfers to you once the order is handed to the carrier.
• We are not responsible for lost or stolen parcels after confirmed delivery.

8. Subscriptions
• Memberships and passes may renew automatically.
• You authorise recurring payments.
• Cancellation terms are outlined in our Refund & Cancellation Policy.

9. International Use
• Services are primarily intended for UK users but may be accessed internationally.
• You are responsible for compliance with local laws and any applicable duties or taxes.

10. User Content and Feedback
• You may submit reviews or feedback.
• You grant us a worldwide, royalty-free licence to use that content.
• You must not submit unlawful, offensive, or infringing content.
• You are responsible for any content you provide.

11. Intellectual Property
• All content, branding, and materials are owned by Seine Studios LTD or its licensors.
• The SEIИE brand and associated assets are protected.
• Use of Services is for personal, non-commercial use only.

12. Third-Party Tools and Links
• We may provide access to third-party tools or links.
• We are not responsible for their content or operation.
• Use of such tools is at your own risk.

13. Prohibited Uses
You may not use the Services to:
• Violate any laws or regulations
• Infringe intellectual property rights
• Upload harmful or malicious code
• Collect personal data without consent
• Impersonate others or misrepresent identity

We may suspend or terminate access for violations.

14. Exercise and Fitness Disclaimer
Participation in Pilates classes and use of fitness equipment involves inherent risks.

By using our Services, you confirm that:
• You are physically able to participate
• You understand the risks involved
• You voluntarily assume those risks

You should consult a qualified medical professional before beginning any exercise programme, especially if you have pre-existing medical conditions.

To the fullest extent permitted by law, Seine Studios LTD is not responsible for injuries or health issues arising from participation, except where liability cannot be excluded.

15. Product Use and Safety
• Products must be used as intended.
• Equipment should be checked before use.
• Discontinue use if damage is identified.

We are not responsible for injuries resulting from misuse or failure to follow guidance.

16. Disclaimer of Warranties
• Services and products are provided “as is” and “as available”.
• We do not guarantee uninterrupted or error-free access.
• These disclaimers apply to the fullest extent permitted by law.

17. Limitation of Liability
To the fullest extent permitted by law:
• We are not liable for indirect or consequential losses
• Our liability is limited to the amount paid for the relevant product or service

Nothing in these Terms excludes or limits liability for:
• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded under UK law

Your statutory rights under the Consumer Rights Act 2015 remain unaffected.

18. Indemnification
You agree to indemnify and hold harmless Seine Studios LTD from claims or damages arising from your use of the Services or breach of these Terms.

19. Force Majeure
We are not liable for failure or delay in performing obligations due to events beyond our control, including natural disasters, strikes, technical failures, or government restrictions.

20. Termination
We may suspend or terminate access to the Services at any time.
Relevant provisions will survive termination.

21. Governing Law
These Terms are governed by the laws of England and Wales.
Disputes will be subject to the jurisdiction of its courts.

22. Changes to Terms
We may update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.

23. Contact

Seine Studios LTD
55-57 Mansfield Road
Nottingham
NG1 3FH
info@seinestudios.co.uk